This Privacy Policy outlines how our medical billing company collects, uses, discloses, and safeguards personal information provided by our clients, patients, and users of our services. We are committed to protecting the privacy of your personal information and have implemented reasonable and appropriate measures to ensure its security.
Collection and Use of Personal Information:
We collect personal information from our clients, patients, and users of our services, which may include but is not limited to, name, address, phone number, email address, social security number, medical history, and insurance information. We collect this information to facilitate billing, payment processing, and other related services.
We may use personal information for purposes such as customer support, to communicate with our clients and patients about their billing and payment, to respond to inquiries or requests, to improve our services, and for other business purposes.
Disclosure of Personal Information:
We do not sell, trade, or rent personal information to third parties for their marketing purposes. We may disclose personal information to our service providers, such as our software providers, payment processors, or collection agencies, as necessary to provide our services. We may also disclose personal information as required by law or in response to a court order or subpoena.
Security of Personal Information:
We have implemented and maintain reasonable and appropriate measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. We regularly review and update our security measures to ensure their effectiveness.
Retention of Personal Information:
We retain personal information for as long as necessary to provide our services or as required by law. When personal information is no longer necessary for these purposes, we securely dispose of it.
Access and Correction of Personal Information:
Clients and patients may request access to their personal information, and we will provide it to them, subject to certain exceptions allowed by law. Clients and patients may also request correction of their personal information, and we will make the necessary changes, subject to verification of their identity and the accuracy of the information.
Changes to the Privacy Policy:
We may update this Privacy Policy from time to time, and we will notify our clients and patients of any material changes. We encourage our clients and patients to review this Privacy Policy periodically.
Contact Information:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@healthxpertbilling.com.